Configure Alerts and Notifications
Alert Configuration
Section titled “Alert Configuration”Configure automated notifications to stay informed about compliance changes, security events, and revenue opportunities.
Alert Types
Section titled “Alert Types”Compliance Alerts
Section titled “Compliance Alerts”- Control status changed
- Framework percentage dropped
- Evidence became stale
- Audit readiness at risk
Security Alerts
Section titled “Security Alerts”- Threats detected
- Endpoint coverage dropped
- Email security breach attempt
- Vulnerability discovered
Integration Alerts
Section titled “Integration Alerts”- Sync failed
- API connection lost
- Data not updating
- Permission issues
Revenue Alerts
Section titled “Revenue Alerts”- High-value opportunity detected
- Customer gap identified
- Service coverage dropped
Configuring Alerts
Section titled “Configuring Alerts”- Navigate to Settings → Notifications
- Enable/disable alert types
- Set thresholds
- Configure delivery methods
Delivery Methods
Section titled “Delivery Methods”- Immediate alerts
- Daily digest
- Weekly summary
- Custom schedules
Slack/Teams
Section titled “Slack/Teams”- Real-time notifications
- Channel routing
- @mention rules
- Critical alerts only
- After-hours emergencies
- Escalation rules
In-App
Section titled “In-App”- Dashboard notifications
- Alert center
- Badge counts
Alert Thresholds
Section titled “Alert Thresholds”Compliance Drift:
- Trigger: Compliance % drops >5%
- Severity: High
- Action: Review immediately
Security Events:
- Trigger: >10 threats/hour
- Severity: Critical
- Action: Investigate
Sync Failures:
- Trigger: 2 consecutive failures
- Severity: Medium
- Action: Check integration
Best Practices
Section titled “Best Practices”1. Start Conservative
Section titled “1. Start Conservative”- Enable critical alerts only
- Use daily digests
- Avoid alert fatigue
2. Refine Over Time
Section titled “2. Refine Over Time”- Monitor alert volume
- Adjust thresholds
- Disable noise
3. Route Appropriately
Section titled “3. Route Appropriately”- Security → SOC team
- Compliance → vCISO
- Revenue → Sales
- Technical → Support